If you are new to 1jjj Game or you have a question that has been sitting at the back of your mind, this page covers it. We have put together the questions that players from across Pakistan ask most often — about accounts, PKR deposits and withdrawals, Cricket and PSL betting, the Live Casino, VIP rewards, and how to play in a way that stays enjoyable. Use the category links above to jump straight to the section you need, or scroll through at your own pace.
If you do not find what you are looking for here, the live chat support team is available around the clock. They respond quickly and can help with anything from account access to withdrawal queries.
Account & Registration
Registration takes under two minutes. Visit the Register page, fill in your username, Pakistani mobile number, email address, and a strong password. Accept the Terms and Conditions, confirm you are 18 or older, and click Create Account. You will receive an OTP on your mobile to verify your number, after which your account is active. Full access to deposits and withdrawals requires completing KYC — upload your CNIC (front and back) and a selfie, and verification is usually done within a few hours on business days.
No. Each player is allowed exactly one account. Duplicate accounts are a violation of our Terms and Conditions and can result in all linked accounts being suspended with balances forfeited. If you have lost access to your original account, contact support directly — do not register again.
On the Login page, click the "Forgot password?" link. Enter your registered mobile number or email and you will receive a one-time code to verify your identity. Once verified, you can set a new password. If you no longer have access to the registered number or email, contact live chat support with your CNIC details so they can verify and assist you.
Accounts can be temporarily locked after multiple failed login attempts as a security measure. They may also be suspended during an active review, if KYC documents have not been submitted, or if a terms violation is detected. Contact the support team via live chat with your registered details — they will explain the specific reason and guide you on the next steps.
KYC requires a clear photo of your CNIC — both front and back — plus a selfie taken at the time of submission. The images should be well-lit and fully readable. Blurry, cropped, or expired documents will delay the process. KYC is required before your first withdrawal can be processed
, and we recommend completing it early so there are no delays when you are ready to cash out.
Deposits & Payments
You can deposit in PKR using JazzCash, Easypaisa, Raast, standard Bank Transfer, debit and credit cards, and other mobile wallets. All major Pakistani banks are supported via bank transfer. JazzCash and Easypaisa are the most popular options because they are fast, widely used across Pakistan, and do not require a traditional bank account.
JazzCash and Easypaisa deposits are credited almost instantly — usually within a minute or two. Raast transfers are also very fast. Bank transfers can take anywhere from a few minutes to a few hours depending on your bank and the time of day. If your deposit has not appeared after a reasonable wait, contact support with your transaction reference number and they will sort it out promptly.
Minimum deposit amounts vary by payment method and are shown clearly on the deposit screen inside your account. The limits are set to be accessible for players across Pakistan, regardless of their starting budget. Log in and check the cashier section for the current figures for your preferred method.
1jjj Game does not charge any platform-side fees on standard deposits. However, your bank or mobile wallet provider may apply their own transaction charges — for example, some banks charge a small fee for inter-bank transfers. Check with your payment provider if you are unsure. All amounts deposited are reflected in PKR with no currency conversion applied.
Withdrawals
Log in to your account, go to the Withdrawal section, choose your preferred payment method — JazzCash, Easypaisa, Raast, or Bank Transfer — enter the amount you want to withdraw, and confirm. Make sure your KYC verification is complete before submitting your first withdrawal request, as unverified accounts cannot process cashouts.
Most withdrawal requests are reviewed and approved within a few hours. Once approved, JazzCash and Easypaisa transfers typically arrive within minutes. Bank transfers may take slightly longer depending on your bank's processing time. Withdrawals submitted during peak hours or on public holidays may take a little extra time, but the team works to turn them around as quickly as possible.
Common reasons for a delayed or rejected withdrawal include: KYC not yet completed, active bonus wagering requirements not yet met, account details not matching the registered information, or a pending review on the account. Check the status in your account panel first — it will usually indicate the reason. If it is unclear, contact support with your withdrawal ID and they will investigate immediately.
For security reasons, withdrawals must go to the payment details linked and verified on your account. If you need to update your registered JazzCash, Easypaisa, or bank details, contact support and they will walk you through the verification process required to make that change safely.
Sports Betting & Cricket
Yes — Cricket is the flagship sport on the platform. You can place pre-match and in-play bets on Pakistan Super League (PSL) fixtures, T20 internationals, bilateral series, and major ICC tournaments. Odds are updated ball by ball during live matches, and a wide range of markets is available including match winner, top batsman, total runs, fall of wicket, and more. Check the Sports page for the full list of available matches and markets.
Beyond Cricket, the sportsbook covers Football including international fixtures and top European leagues, Kabaddi, Tennis, Basketball, and Esports titles like CS:GO and DOTA 2. Football is particularly popular among Pakistani players after Cricket, and major tournaments like the FIFA World Cup and UEFA Champions League are covered extensively. Visit Bet to explore all current options.
Log in to your account and navigate to the Sports section. Browse the available events by sport or use the search filter to find a specific match. Click on the odds for the outcome you want to back and it will be added to your bet slip. Enter your stake in PKR, review your potential return, and confirm the bet. Single bets and accumulator bets are both supported.
If a match is officially abandoned, cancelled, or reduced to a no-result before reaching the minimum number of overs required for a result, pre-match bets are typically voided and your full stake is returned to your balance. The specific rules depend on the market and the sport — full settlement rules are detailed in the Terms and Conditions.
Live Casino & Games
The Live Casino features a wide selection of games streamed in real time from professional studios. You will find multiple variants of Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti, and game-show style titles like Crazy Time and Monopoly Live. Tables run around the clock with real dealers, and the streams are available in HD quality even on standard mobile data connections in Pakistan.
The Game Lobby is home to hundreds of titles including video slots, crash games, fishing games, keno, virtual sports, and RNG (Random Number Generator) table games. New games are added regularly. The lobby has filters for category, provider, and popularity so you can quickly find what suits your style, whether you prefer high-volatility slots or the steady pace of a card game.
No download is required. The entire platform — including Live Casino, slots, and sports betting — works directly in your mobile or desktop browser. Chrome and Safari on Android and iOS both work well. The platform is optimised for mobile screens so you get a full, clean experience without needing to install a separate app.
VIP Programme
Every bet you place — on sports, live casino, or slots — earns VIP points. As your points accumulate, you move through the programme's tiers. Higher tiers come with better cashback rates, higher withdrawal limits, faster processing times, and exclusive bonus offers. Log in and visit the VIP page to see your current tier, your points balance, and what is needed to reach the next level.
VIP points and tier status are reviewed periodically. Points earned from betting activity remain valid as long as your account is active. Extended periods of inactivity may affect your tier standing. Full details on point validity, tier maintenance requirements, and expiry rules are available in the Terms and Conditions and on the VIP page.
As you move up the VIP tiers, the rewards become significantly more valuable. Higher tiers enjoy increased weekly cashback percentages, higher daily and monthly withdrawal caps in PKR, priority processing on withdrawal requests, dedicated account management, and access to exclusive promotions not available to standard members. The top tiers are reserved for the platform's most active players and come with the best overall package on the site.
Responsible Gaming
1jjj Game provides a set of self-management tools accessible from your account settings. You can set daily, weekly, or monthly deposit limits in PKR to keep your spending within a budget you are comfortable with. Session time reminders can be enabled to notify you when you have been playing for a set period. If you feel you need a longer break, a temporary self-exclusion option is also available. Read more on the Responsible Gaming page.
Yes, strictly. The platform is for adults aged 18 and above only. Age verification is part of the KYC process — you will be required to submit valid identification confirming you are 18 or older before withdrawal access is granted. If you are a parent or guardian and are concerned about a minor accessing the platform, contact support immediately so appropriate steps can be taken.
The most practical advice is to decide on a clear budget before you start — an amount you are genuinely comfortable losing — and stick to it. Never chase losses by depositing more to recover what you have spent. Set a time limit for each session and use the platform's session reminders to enforce it. Treat gaming as entertainment with a cost, not as a way to earn money. If you ever feel it is becoming difficult to control, use the self-exclusion tool or speak with someone you trust. More guidance is on the Responsible Gaming page.